Important Guest Information
Guest Portal
For important information regarding your vacation home, please log in to your guest portal provided with your reservation details.
After-Hours Information
For true emergencies after hours, call 910-458-4444 and select option 9. All other calls and messages will be returned the following business day.
Troubleshooting Wi‑Fi
- Unplug the router for one minute.
- Plug the router back in.
- Use your device to find the network.
- If your device isn’t finding the network, try another device.
- If you still cannot locate the network, please contact us.
Check-Out Instructions
Checkout is at 10:00 a.m. and is strictly enforced. When you leave, you can automatically check out by texting the word “checkout.” Please:
- Strip the beds of linens (not mattress pads) and pile in one area.
- Load and run the dishwasher.
- Take out the trash.
We hope you enjoyed your stay and wish you safe travels home!
Dogs on the Beach
Carolina Beach
Dogs must be leashed at all times. From April 1 through September 30, dogs are allowed on the beach only before 9:00 a.m. and after 5:00 p.m. From October 1 through March 31, dogs are allowed on the beach at all hours.
Kure Beach
Leashed dogs are allowed on the beach strand from October 1 through March 31. It is unlawful for dogs to be on the beach strand from April 1 through September 30.
Local Parking
Carolina Beach
Town-operated parking is open year-round. Paid parking is enforced March 1–October 31 from 9:00 a.m.–8:00 p.m. and November 1–December 31 from 9:00 a.m.–5:00 p.m.
Kure Beach
Parking is enforced March 15–September 30 from 8:00 a.m.–6:00 p.m. Parking rates are $5 per hour.
